VSGO Warranty

VSGO attaches great importance to product quality and customer experience. We are committed to providing customers with the best products. If the product you receive has quality problems or defects, it has exceeded the 30-day return period, or you encounter problems during use, please feel free to contact us at globalwebsite@vsgo.com.cn. After we confirm it, if it is indeed a quality problem, we will provide you with replacement or repair services.

The warranty is for the following situations：

• Manufacturing defects
• Defects that affect the normal use of the product.

The warranty is not for the following situations：

• Damage caused by improper use or improper storage;
• Cosmetic blemishes, scratches, stains, or wear & tear;
• Damage caused by failure to follow official instructions or manuals;
• The product is a consumable item;
• Beyond the warranty period;

VSGO has three types of products: camera cleaning, electric products and camera bags. For different types of products, the warranty is also different.

The following is the warranty period of the product (Calculated from receipt of goods):

• 180 days for camera cleaning items.
• 1 year for electric tools.
• Lifetime warranty for camera bags.

In order to use VSGO products correctly, please read the instructions carefully before use. If you have any questions，please contact us in time. Thank you for your cooperation.