We provide free shipping to the following countries: the United States, Canada, the United Kingdom and Germany, and the shipping time is 3-7 working days.

For users from Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Croatia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Romania, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden: we charge $5 per order for shipping of camera cleaning items,and $10 for orders of camera bags. Delivery time is 3-10 working days.

For other countries, you can click on the shipping policy on the bottom menu to view the specific shipping costs and timeliness. thank you for understanding!

If you have any dissatisfaction with the VSGO order products you received, please send an email directly to our email address globalwebsite@vsgo.com.cn, and our after-sales staff will solve it for you.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Please note that we do not accept return requests for orders more than 30 days after receipt.

We will refund you within 3-10 working days after receiving your return package. The refund method is the same as your payment method and the original route is returned.